[Resolved]  LG Electronics — My tv was taken for repair and rs 46000 paid and neither tv was repaired nor money or tv returned.

Address:Dhanbad, Jharkhand, 828127

Almost a year passed away and lg is doing just nothing. Sir almost every part is changed for display problem and my tv is still not serviceable. The lg asm mr. Naveen singh (Mob-[protected]), mr. Sanjay and mr. Hashim ([protected]) who are looking after this case from long back are not able to reply me anything and the asm has blocked my phone and none of the staff is ready to call or talk. Sir, till now i have paid almost 46000 inr but lot of fake adjustments as you can see in the bills attached and please pay attention on the last attachment (Wa004) which was a total mess, there is no job card number nothing this bill was totally fake, so original was taken by lg staff at the time my tv display changed eight months back. They said if we don't give them back the original they won't hand over my tv. So we kept the xerox as a proof. Sir, lg has collected my tv for repair 6-7 month back. I have paid almost 46000/- inr and my tv is not serviceable. They don't even bother to talk. Please help. This repair process and list of complaints made regarding this is very long. Please help me.
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Oct 1, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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