LG Electronics — Not able to provide new part under AMC

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I have raised a ticket for AC not cooling on 28-May-2015. Ticket No RNA[protected] I have taken an AMC# 14000960 This ticket is open since 5 days and local technical team is delaying by 1 day since 4 days. There has been no resolution since then. If LG company cannot provide service then why do you generate AMC and fool the customers The repair center head and LG Noida Employee whose mobile number is [protected] are not resolving the ticket and kept on lingering the ticket. Please escalate the issue and get the matter resolved asap Regards, LG Customer