LG Electronics — not repairing lg tv purchased from bombay radio house gujarati bazaar sagar mp. 470002

Address:

Sagar, Madhya Pradesh, 450115

Sir
We have purchased lg tv a20mn48a s no 703pmgj018247 bill no 3943 dated 15/04/2017. Whithin 15 days of purchase the tv gone out of order and we took it to the service centre of lg maintained by bombay radio house gujarati bazaar sagar. The tv is with them since then. They neither repaired it not replaced though the same is in warranty period. Almost six month gone, they says tomorrow, within 2 days, give us a week etc. Before diwali they again ask for 1 more week. Yet still they are niether repairing nor giving any suitable solution resolution. Last time when my sister in laws visited to enquire about it they told to complain anywhere he could they are not going to resolve it. They possess our tv still. And no resolution.
I sincerely request you to look into the matter as we are from village almost 30km from sagar. And perhaps treating us illiterate villagers they think they can befool us, loot us, exploit us. They deprived us of our rights and treated us badly and served the worst way they can. Its my humble request to you sir plz help us to get justice and have our self respect and pride.
Thankyou
Regards