LG Electronics — obsolete model parts not available

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Kolkata, West Bengal

I have 3 products of yours, so far I had no issues that I can crib about.Recently I shifted from Noida to Kolkata.Due to some kind of miss handling, my microwave (Model :MG-397WB) wasn't running. I called the LG technician to repair it.To my surprise I was told that it is beyond repair as some part of it inside that its soldered with heating plate, the solder is broken (I am technically not sound this is best I can describe) and LG doesn't have any method to resolder it.I asked him if the body can be changed as the that part mentioned is soldered with the body.I get to here that you have discontinued the product and there is no spare parts available for the product either.No body available.How ridiculous!! Company discontinues products, I can perfectly understand but people who have the discontinued product at their home, they can't get it repaired in spite if they are willing to pay to do it.How can you not have spare parts.I bought this model about 8 years back which costed me quit a handsome, now there is way to mend it.There are companies who discontinues their model but spare parts are always available.That means one should think twice to buy an LG product.Keeping if product get discontinued and something goes wrong then u just throw it out like my microwave.I am from a middle class family and I cant afford buying your products now and then to keep up with the latest model.I am extremely shocked and disappointed with this kind of business tricks.