[Resolved]  LG Electronics — Pathetic ac's and even worse service

Address:Chennai, Tamil Nadu, 600034
Website:lg.com

I had bought a split ac about a year back.In this one year i have had innumerable prooblems with the ac. The cooling was less, the compressor would not swtich on. The ac would trip. I have called the ac service team a number of time. After a number of calls when they finally come they say there is no problem. Now recently the remote has also stopped working and the ac is also not even swtiching on. Now understand electronics there can be problems that come up, but my dissapointment is with the service of the company. Now that they have come to check after more than a week of pleading, they say there is some problem with some part, when they got that part to replace after a week now they say the problem is somethinbg else so they will take the ac to their work station. It is so frustating that it took them nearly 15 days to understand what the problem is. Evenry time i have to call and follow up and i get answers such as the call has been closed.
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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