[Resolved]  LG Electronics — Poor Quality Support & Bad Service

Address:Sabarkantha, Gujarat

Hello! I'm a regular customer of LG products, Since 8 years. I'm kinda attracted to it. And, we've a LG Microwave oven & LG Washing machine. But, after experiencing your dealers' talking attitude and poor quality support for the product, my confidence and trust on LG had been lost. So, after that experience, I bought 4 washing machines for me and my group, of SAMSUNG, just because of your dealers' poor quality support and talking style. Please take actions against this aggressive dealers, that's it. And, I've given oven for 'General Service' on 06-10-14 and they gave it back on 07-11-14, without cleaning and sorting out the problem, they just kept it. I visited there and asked about the problems and they said " Cleaning of the machine (External & Internal) is not our responsibility " I got this very aggressive answer, so I lost faith in LG. Dealer details are as follows :- Sales Inn Mahakali Mandir Road Mahavirnagar, Himatnagar - 383001 Gujarart, Sabarkantha District.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Patel,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information