LG Electronics — Poor Service

I am happy buying the 40k refrigerator from you. I have never seen, not even worst, but ignored customer service.
Hats off to the voice team; the strategy to mute their calls is awesome.
What can I say about the quality, just 13 months old, now it requires a gas refill?
I like the way you handle the issue; no service even if the customer is ready to pay.
You guys made my day :)

Service request no : RNP[protected]