[Resolved] Lg Electronics — product installation can't be done by executive
Coimbatore, Coimbatore District, Tamil Nadu, India
JaJawahar Arumugam on Sep 18, 2018
I am a dealer from Coimbatore company COMPU Park we have supplied 43 " LED signage 3 nos model shown below image. There was some problem video shown below. So LG Engg installed 2 now third one has to done DOA but this fellow His name Senthil LG service manger +[protected] is not giving proper reply to the distributor to give a brand new one. He is ready to repair and changing the panel. It is brand new one LG Engg proved the product is having problem. Why company can't give a replacement? This is the response a company staff behaving to give a replacement immediately for dealer itself means how about End user's. Feeling shame on this person behavior.
Complaint marked as Resolved Oct 22, 2018
[Sep 19, 2018] LG Electronics customer support has been notified about the posted complaint.
Verified SupportLG Electronics Customer Care's response, Sep 21, 2018
Dear Customer (Jawahar Arumugam),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
LG Customer Support Team
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