[Resolved] Lg Electronics — product installation can't be done by executive

 
3 Reviews
 Jawahar Arumugam on Sep 18, 2018
I am a dealer from Coimbatore company COMPU Park we have supplied 43 " LED signage 3 nos model shown below image. There was some problem video shown below. So LG Engg installed 2 now third one has to done DOA but this fellow His name Senthil LG service manger +[protected] is not giving proper reply to the distributor to give a brand new one. He is ready to repair and changing the panel. It is brand new one LG Engg proved the product is having problem. Why company can't give a replacement? This is the response a company staff behaving to give a replacement immediately for dealer itself means how about End user's. Feeling shame on this person behavior.

product installation can't be done by executive
Complaint marked as Resolved Oct 22, 2018

Complaint Status


[Sep 19, 2018] LG Electronics customer support has been notified about the posted complaint.
Verified Support
LG Electronics Customer Care's response, Sep 21, 2018
Dear Customer (Jawahar Arumugam),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Horizontal lines in screen
Just 18 months old
Is it repairable or go for new one.????
Cost for screen change seems to be very high
Maa Savitri Enterprises Gwalpara Madhepura Bihar.
Mobile number = [protected].
Product. = refrizerator.
Complane. = damage product. Side.
damage
Brand. = LG
Liter. = 185lt
Colour. = red

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    23%
    Complaints
    4919
    Pending
    1560
    Resolved
    727
    phone
    +91 12 0256 0941
    +91 12 0256 0900
    +91 12 0256 0940
    location
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    Lg Electronics - product installation can't be done by executive