LG Electronics — product is defected so need replacement

vijayanu gupta

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411033

I have logged complaint # RNP[protected]. Against this complaint, I am only getting calls but no resolution so far. People ate trying to forward the complaint to Reliance and in turn to LG but no solution. This Microwave-oven I purchased on 6th and it is defective peace so need to be replaced ASAP. I do not want to keep my wife's life in danger as it is overheated during use. Kindly replace ASAP.

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LG Electronics customer support has been notified about the posted complaint.

Jul 17, 2018

Updated by vijayanu gupta Please take the action on priority basis as 10 days have already been lapsed with this disturbance.

Thanks

Vijay Gupta
Mobile # [protected]

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Comments

vijayanu gupta

from Pune, Maharashtra

Hello Sir I have purchased LG Microwave Oven from Reliance Digital Store Hinjewadi Pune on 6th July 2018. They have not arranged proper Demo and person misguided us and food was burnt out and bowl provided was burnt due to mistake of reliance engineer. I am being harassed from last 2 weeks. When Calling people are forwarding their query to Reliance and LG and I am pissed off between two. My product is defective due to which food is burning and overheated.I am now reprehending my decision to choose LG for my home appliance. Could you please help in replacing the product ASAP and arrange complete demo by LG engineer only. My contact number is [protected]. On calling Pinky LG Office they are not supporting on resolving the query.

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital