[Resolved]  LG Electronics — Proper information not provided about TV bracket

Address:	560103
Website:	lg.com/in

I have purchased LG led TV model number 42LB5 on 24th May 2015. After my purchase no LG representative came for demo and i got my tv installed by cable operator on normal stand. Later after two month i called LG service center for wall mounting, since i was living in a rented room the LG person said for wall mount they have to drill so i said since it is rented my be once if i move to my house then i can have wall mount. during this conversation the LG representative never disclosed that wall mount bracket is free only one year from purchase. Neither he gave any other relevant information on this and he went away.
Later yesterday i asked LG customer care for wall mounting. The person from service center came and said since one year has been lapsed everything will be charged. I had a discussion with his supervisor about this that since no information was given to me on bracket that if i do not consume it in one year i have to pay for what belongs to my TV officially. I have all electronic items from LG just because of quality and good service but this time it is not good as proper information was not given about wall mount and due to which i was asked to pay for thing which officially belonged to me.This is very bad impression i had on LG. Those people just to make money did not informed me on this and now asking me to pay for the bracket which belong to me and should have done free of cost. Kindly look into this issue and please do the needful.