LG Electronics Pvt. Ltd. — Non availability of washing machine spare parts

Address:

Sonitpur, Assam

Dear sir, i have booked a complain vide rna no: [protected] dated 20.8.2013 for replacement of spin cover of my semi automatic washing machine model no: wp9521 . Service engineer of tezpur, assam visited me for sample and told me that i will get the spare within 01 week. But still now no action from service center. I contacted to service center numbers of times but they told that spares not available. I booked 01 more complain vide rna:[protected] dated 10.12.13, but no result. My washing machine become useless for me and i am facing a lot of difficulties. So that this is my humble request that if the lg company unable to procure a simple spare parts, then don't sell the said model washing machine in future.Please looked into the matter and do the needful.

Pravash sarkar
Tezpur, assam
Mb-[protected]