[Resolved] LG Electronics — REFRIGARATOR--NO COOLING

james23

from Palackattumala, Kerala

Address:

Kottayam, Kerala

Sir, I have bought the frost free double door (with 5 power-saving stars 240 litre with 5 yrs warranty) refrigerator 3 years ago. First complaint was on 9/09/2014 as there is no cooling on the lower part. The company people came and changed the timer first and it go well for 1 month. Again the same complaint reported on 10/11/2014 and was rectified. This is the third time we are having the same complaint as the lower portion is not working now, we made a complaint on 30th november 2014 vide register number RNA[protected] .Till date no one is responding even after one week of our repeated request. It is big mistake I think I made choosing LG for my house hold products, it made me to doubt on other LG Products also. "LIFE IS NO GOOD WITH LG" I kindly request you to please take actions and help me. With regards JAMES PHILIP [protected].

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Aug 8, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear James,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear James,

We hope, your service issues were addressed satisfactory. Feel free to get in touch if you require any further assistance on[protected]toll free) or write us at bit.ly/LGAssist-CF. Thanks