[Resolved] LG Electronics — Refrigerator

Zal Pardiwalla

Oct 11, 2021

Address:

Mumbai

RNP[protected] dtd 03/10/2021
Refrigerator compressor conked off within warranty leading to mother board damage. 9 days after raising complaint, 8 days after technician visit, multiple emails to CEO India & Customer Service Head later, a customer care executive asks me to find out the status of my complaint by calling the third party service centre which has been handed my case!
Would u ever want to be scammed so by a multinational? I wouldn't!
#avoidLG

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Nov 18, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

LG Electronics Customer Care's response Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your complaint number. Our concerned team will get in touch with you.

Regards,
LG Customer Support Team