[Resolved]  LG Electronics — Refrigerator inner body cracked

Address:

East Singhbhum, Jharkhand, 831017

I have purchased a refrigerator on 9th July 2012, made of LG. Fridge purchased from M/s Electrocraft, Jamshedpur with Invoice Number 0616/LS/RI/12-13. Refrigerator model number is GL-245BEDG5. Serial number is 206PRLU050680.
The inner side fiber body of the fridge is cracked itself after two and half year of purchase. Water leaks from cracks. I have made a complaint to LG customer care on 12/03/2015, Complaint number: CNA[protected] regarding the problem but LG authority did not respond to my complaint. Again I have made a second complaint on 06/11/2015 with Complaint number: RNA[protected]. The concerned technician from LG, visited to inspect my refrigerator and then the authority informed me that the damage is due to the manufacturing defect of LG Electronics. So I requested to replace my refrigerator with a new one of same model without bearing any cost by myself, but LG concerned person not agreed and told that they would give me a new fridge with a payment of 40% of the cost of the new fridge.
So I am not agree to pay any money to LG Electronics to get a new refrigerator, rather they have to change it without paying any money.
Kindly help me resolve this issue as soon as possible.