[Resolved]  LG Electronics — Refrigerator of lg

Address:	Mumbai City, Maharashtra, 400706
Website:	www.lg.com/in

The refrigerator is under shut down because of changing the wrong gasket by your 3rd party service provider (Complaint ref-rna[protected].

We are in touch with your mr vinodh g. R for last 4 days. We provided no solution as on date. He has also not given any timelines for resolving this problem. I need your intervention on the following points:

1. What is the exact problem.

2. I would like to know the availability of parts for fixing this problem.

3. I would like to know the timeline for fixing this problem.

4. Vinodh gr was not ready to share the contact details of his senior. May i know why he is having reservation, when he is not in position to resolve it.

I need immediate solution, because i am living without refrigerator since last sunday from 7th august, 2016.