[Resolved] LG Electronics — Refrigerator repairing
A
Ashishkrlal
from Mumbai, Maharashtra
Address:
Kolkata, West Bengal
Website:
www.lg.com
My refrigerator is out of warranty and I called LG Customer service for repair. My complain no. is Rna[protected]. My refrigerator is not cooling properly. When service boy came for repairing he told the gas is leaking and for the checking he disconnect the pipe after that he says that the refrigerator is not repair at home it has to send service Centre and transporting charges is taken by us but we not agreed to give charges for transporting when we called customer care they don't give straight answer that the fridge is not repair at home. We don't agreed to repair and he take charges 288rs. And can't connect the pipe. We repair our fridge by local mechanic and they repair it at home in half an hour and for pipe which not connect we have to give extra charge for it. Shame on the LG service.
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Oct 4, 2016
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
LG Electronics Customer Care's response Hi Ashish
We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
Please sir,
Consider my case and resolve earlier possible, i have faith in lg that wise even thought, my t.v form vertical line, we brought one lg and lg tv for my niece,
Hope you will consider the case urgently and resolved it .
[protected]
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Consider my case and resolve earlier possible, i have faith in lg that wise even thought, my t.v form vertical line, we brought one lg and lg tv for my niece,
Hope you will consider the case urgently and resolved it .
[protected]