LG Electronics — Refrigerator service issue

Address:

Hyderabad, Andhra Pradesh, 500007

Dear Sir/Ma'am,
We have given complaint for LG Refrigerator for gas filling on 27/05/2017 and your service engineer came on 29/05/2017 for inspection and told there is no gas, we need to fill the gas which he cannot do. And told he will send another person for gas filling tomorrow.

As the cost which he told was On higher side I said i will do it outside. For which he was asking to pay for visit charges.

My point is I registered a complaint for gas filling and the person neither brought the gas nor done any service. And expecting me to pay visit charges. Why I should pay visit charges now.

I would have paid the visit charges if the service person has come with gas and ready to do the service At the same time.

I even spoke to his superior and he was so arrogant in talking with me.

Expecting a reply on this mail.

Thanks & Regards

K.S Kashyap
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