LG Electronics — Refrigerator Service issue

Website:

www.lg.com/in/support/repair-warranty/request-repair-sign-in

We are from a Village called Uyyalavari palli, near PTM, Andhra Pradesh.
We have raised a complaint against our Refrigerator service issue. They have visited our home & Said Gas to be refilled and collected Rs.1000/- for refilling, after reaching their office, they said, Condenser to replaced & Freezer to be changed, as a village people we don't know what happened inside, we have accepted After 1 week we have accepted to pay Rs.3, 500/- and asked them to close the issue, They said within 1-2 days we will send our team, This is happened in the Month of Sep 23rd, Now after 1 month we are asking, Still they have not send the team also they are saying if you are interested we will refund the money . They are not ready to do the service.
Service req No: rnp[protected]
Person visited : [protected]
Person in charge: [protected]