My name is pradip
we bought a fridge model no gl368dmqg
serial no 705lpwr001065. .Some days ago suddenly my fridge was not cooling properly so i called customer care and registered my complaint. They send people from service station mithra agencies in tirupur. Two of their staff when they checking my pcb board.The accidently broke my pcb board. And what they did is the took with them and paste it again and installed it but still my refrigirator is not working. I told them to replace board with new one but the told me that board no more available. I bought this refrigirator 6-7 years. Now i have to throw this away for the mistake commited by your agency people. I have already complained in customer care in the name of kanchanaa my mother i dint get any reply then i tried to convey this message to mr antony coimbatore. But he is taking his time . For past 45-50 days i am ling without the refrigiration. Please give me a proper feed back otherwise i have to go to consumer court to sor it out. My aim ogf this complaint is to get new pcb board from the company or replace it with the new one . Waiting for your reply. I have all the service records with me . I have already whats app to my mr . Antony service manager coimbatore. Thanking you
regards
pradip.
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Aug 7, 2021
Complaint marked as Resolved
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