LG Electronics — Reg our 42 inch led tv

Address:

Mumbai City, Maharashtra

Dear Sir, This is in regards to my LG led of 42".. the model no for the same is 42LB5510. Since we have purchased other products of LG so opted for a LED of lg only, but are regretting now. We have got the tv installed 3 days back and after installation we found the volume too low for a 42" TV. We did complain at the lg service centre, the complain no for the same is RNA[protected] but in return we got a response that this model has low volume only.. i have mentioned the same on the complain form too. Also we told our dealer from where we purchased the tv ie Kohinoor (Malad link road) they did send their person to check and the person also found the volume low. we need to do the full volume of 100 while watching television... At such level of volume it should be difficult to hear but we watch with full volume. Also with a size of 42" people put in the living room, whereas we have kept in our bedroom and facing this problem. Our bedroom which is of 100 sqft, we need to do full volume of settop box as well as TV to watch it... i think something is something terribly wrong as this output is not expected from a 42 "TV of such brand. A genuine request to change the television and please look into this matter, At this volume it is not acceptable to us. Since we also use other products of LG ie Split ac & Fridge. so as a loyal customer we would require the best solution for the same. Please advice