| Address: | A-24/6 Mohan Cooperative Industrial Estate Mathura Road New Delhi New Delhi DL 110044 |
I have lodged complaint for repairs of defective Split AC purchased vide No. DWARKA-610 DATED[protected] PRODUCT DETAILS LGAC INVATER JSUQ12HUZD. Complaint number RNP[protected] dated 25th March 2022. For three days there was no resolution of my complaint. Talked to officials on cell number[protected], [protected], [protected], [protected] regularly but to no avail. Called Branch Head, LG Delhi Ms. Anju madam, cell number [protected] but she did not pick up cell. i tried for 2 days but no response. Then Sent her SMS and What s app messages. However, there was no resolution of my complaint. Lodged escalation on 27/03/2022 VCP[protected]. Again no resolution till date. Send e mail to CEO on the website of LG on 30/03/2022 again nothing happened.
I am senior citizen and suffering from heart ailments. I suffered mental agony and physical torture during this scorching heat because of the callousness of the Company whose i purchased in the recent past. This is sale after service of the the company.
My humble request to the honorable consumer forum is to please impose a penalty of Rs.5.00 lacs on the LG company and donate 50% of this amount to PM care fund and pay me balance to compensate for my mental agony, torture etc. Penalty on the company is necessary for the deficiency of the services.
Yours faithfully
VIJAY KUMAR KAUL
MOB [protected]
email:[protected]@gmail.com
Address: Flat No.622, metro View Apptt,
Sector 13 B Dwarka New Delhi Was this information helpful? | 
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