[Resolved]  LG Electronics — RNA[protected] Microwave Not Repaired

Address:East Singhbhum, Jharkhand

Dear Sir / Madam, I've purchased one LG Microwave Oven (LG INTELLO WAVE GRILL MG-2381LE) on 03.08.2008. I've hardly used the microwave machine. It is almost new from interior and exterior. The problem started from 1 week ago when I'm switching on the machine the plate automatically starts rotating without pushing the timer button. I've lodged a complain where i have been told that may be there is a moisture inside the switch and i need to keep it on sun light for 2 hrs. I have done the same but nothing happened the next day again i have lodged a complain vide complain no. RNA[protected]. The service engineer came and after checking he said it cannot be resolved as the circuit inside is burnt. LG is a big brand, how come it cannot solve a simple panel if it is burnt. The product belongs to LG. The price is also huge. Regards Nilanjan Mitra [protected] / [protected]
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Nilanjan,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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