[Resolved] LG Electronics — service issue to repair my refrigerator

Smita rane

from Pune, Maharashtra

Address:

Badlapur, Thane, Maharashtra, 421503

Complaint register 3 days ago. One technical person came after following up. He said there is a gas issue. He will send send person with gas. No one called up. We are continuesly following up with Naitik engency who his service provider for lg. But they are not all responding. Staff is very unprofessional. Not attending call. Giving excuses like today he will come before 7. Again we are waiting for 2 days. Very much dis appointed by service. Not expected with brand like lg. Still the issue is not resolved.
And within 2 years this is the condition of Fridge.

Henceforth I will not recommend lg brand to anyone.

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Aug 2, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2019

LG Electronics Customer Care's response Dear Customer (Smita rane),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team