[Resolved]  LG Electronics — services

Address:Kanpur, Kanpur, Uttar Pradesh

One fine evening (11th july 2019) my fridge stopped working as the gas has leaked from a hole in the freezer. The technician from lg services took the fridge to their workshop saying that during monsoon gas filling can't be done at home. The freezer door was also to be changed
When i received my fridge after the day i found they've changed the compressor though i've asked them not to do so. The freezer door was of some other model so to make it fit they broke the locking system of the freezer frame. The freezer door was still not operating properly. When i complaint for this they started arguing. And then promised to again change the freezer door. But till date thwy haven't turned up.. Im still wondering is this the way how reputed companies work
It was a disgusting experience with lg services
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Aug 31, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2019
LG Electronics Customer Care's response
Dear Customer (Rupali Jaggi),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Hye
In my office Deputy director agriculture office bahraich lg air conditioner is not working
It need service
May be compressor is being problem other wise any other problem
It is established im krishi bhawan bahraich uttar pradesh 271801 please resolve it immediately

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