[Resolved]  LG Electronics — Smart 3d tv not repaired under extended warr

Address:	Mumbai City, Maharashtra
Website:	www.lg.com

We purchased lg 3d Tv, very expensive in 2012 and purchased very expensive extended warranty. The Tv was purchased from Kohinoor electronic stores kandivali . The Tv was delivered in September hence I requested for warranty to start from September which they agreed upon., For extended years. The panel failed to work after a while, after I returned from outstation and I complained saying my old parents who are using the Tv are suffering without the Tv. The company said they don't have parts to repair so they will give me a replacement. It was never given and then company said they can give replacement of smaller Tv instead of 3d smart 42 Tv, which we obliviously didn't agree too. Then they said they will pay us the money and I asked for return of total amount plus extended warranty money. No reply was given. They only dragged in for lengthy time and my old parents were without Tv for years. They they agreed to pay money but never paid so far till date and my old parents suffered without entertainment which is the only form of entertainment for them in old age. The company owes a lot more for the suffering for all this year's since 2014. Please direct the company to compensate for everything from Tv to the mental agony to suffering my old parents went.