LG Electronics — Smart Premium Content not working

C Pratheepkumar

from Delhi, Delhi

Address:

Gurgaon, Haryana

DearSir/Madam,
I bought Smart TV on 10-May-2014at Dubai and brought to India for Use. It has got LG International Warranty with India Support Toll free number[protected].
From day one, ‘Smart TV function Premium Content not working but LG is committed for LG International support and Warranty with India toll free indicated….all useless…no solution and no support.
It is big flaw in the LG system that this product is soldunder International Support but the same not able to support from INDIA (other country).
My Hard earned money is wasted as this is just normal TV ………..NOT SMART TV because of LG’s Own System Fault and Country access issue.
This is very serious matter and LG need to provide solutionto the valuable customer….as I have invested my money in LG product or elsearrange to return the money as you are not able to support Internationally.
MATTER TOP URGENT…..HIGH PRIORITY.
Thanks,
C.Pratheepkumar
Cell no [protected]

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Pratheep,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team