[Resolved]  LG Electronics — Staff member is cheating customer money

2 days ago, I have purchased LG washing machine and wybro TV in Aruppukottai sathya branch.(staff name: padieswari) she is not know how to handle the customers. This staff is cheating my money. billed one amount and get high amount from my side. I have paid total amount for above mentioned product. But I have received advanced amount paid receipt, next day I asked the staff the way behavior is very worst, nearly 6000 rupees cheated after I saw the bill, I asked the staff why you have do like this, again she telling lie, in that bill tax not mentioned. But clearly mentioned including all (SGST&CGST) taxs in that bill.This staff is cheating customer money, and also delivered washing machine, TV is not delivered after a long struggle i got my products, totally I am disaapointed. Please take the action as soon as possible otherwise your brand name will be damaged. In future I never purchase any product from sathya.you are losing the existing customers like this staff member is working in sathya.
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Nov 27, 2022
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2022
LG Electronics Customer Care's response
Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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