[Resolved]  LG Electronics — staff misbehaved

Address:	110078
Website:	www.lg.com

I'm using lg air conditioner from last 5 years. Never i came across any difficulty. Every time i got the best service from the customer care to the service centre. But this time, things were so disheartening. I called up customer care no. On 12 th july. To book an appointment and requested if they can send someone within 8hrs. No one came. I understood the time limit. Then the engineer came on 16th as i was out of station. He said that the ac will go for servicing due to gas leakage. I asked him when he said he'll send someone tomorrow. I gave him morning timings as i had afternoon shift. He said it's not possible in morning afternoon someone will come and the timing he gave me was 1200 hrs.
Next day when they didn't turn up so i called the engineer he said the person will come at at 1500 hrs. I was okay as i had to leave at 1600 hrs. The pick up called me and said he'll not be able to make up before 1700 hrs. I didn't say anything to him and called engineer. He said he'll cross checked. Again i got a call from the pickup guy. This time he crossed all his limits and started missbehaving. He was shouting on top of his voice. When i asked him if it wasn't possible for you, you should have informed them. He said many things out of which some are: "batao aana hai ya nai", hawai jahaj thodi h jo uur k aa jaunga." i called customer care they said they'll forward the request i didn't get any call. I called engineer he blamed the supervisor.
Every one was blaming each other.
This was not at all my expectations out of lg. I don't know whether this would be taken under consideration or not. I doubt after all the incidents happened with me. But still keeping faith writing this so that i should get the closer for the same.