[Resolved] LG Electronics — the tweeter speaker of my newly purchased audio system "lg x boom model of 98 is supplied damaged

Navrattan Kumar Bhogal

from Ratlam, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh, 462041

I have purchased a new Audio system of LG electronics on 22/1/18 from M/s Viraat Gift and Electronics, Hoshangabad road, Bhopal vide receipt no.HR 9652 dtd. 22/1/18. the Audio system is LG X Boom model LG OJ98. on detail inspection of the system it is observed that one of its tweeter speaker cone is torn, which means that the set has been supplied to me with damaged speaker the matter was reported to m/s Viraat, who have advised to talk to your toll free customer care no. [protected].
I have been trying this no.since past several days but in vain, hence I am sending this message to arrange for replacement of my damaged speaker at the earliest.Thanking you.-n.k.bhogal

Was this information helpful?

No (0)

Yes (0)

Mar 13, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

LG Electronics Customer Care's response Dear Customer (Navrattan Kumar Bhogal),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team