[Resolved]  LG Electronics — Washing machine - lingarajapuram

Address:560084

We got our washing machine serviced by the same fazal ([protected]) mobile which everyone is talking about. Our washing machine was working fine but sometimes would come as ue for which we called him. He said the shokers are old and rusted and asked us to replace it which he himself got it. He charged us rs. 3300 including service charge of 850. It was working fine and suddenly it stopped. We called him up and he came and told us shocks which he had replaced had broken and asked if we have previous ones. When we said we dont have, he just vanished and now he is not picking up my calls. Our washing machine was working fine for 9 years now and suddenly after service there is so much problem. Is this called servicing where you put faulty machine parts in place of original to make money and vanish off. I want my washing machine working fine. Do whatever it takes for it.
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Jun 12, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
May 06, 2017
LG Electronics Customer Care's response
Dear Customer (Shashi Nagabhushan),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
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