LG Electronics — washing machine not getting started

Address:

Amritsar, Punjab

Washing machine was not getting start. Power input signal is not coming. Called to customer care, got complain ID RNA[protected]on 28th April. Engineer visited on 29th April, on checking infromed that problem is with service board and need to change. Informed that till 2nd may it will be done. 2nd may not came and continuous follow up with customer care engineer came on 4th may with new service board. Installed new service board but still problem persists. As per engineer if problem with service board than machine would have started with new service board. This seems that service board may be old repaired or else machine is having other problem Service engineer could not conclude the problem and also not able convince. The local service at Amritsar not responding properly and also not answering. Looking into the matter seems service engineer are not properly trained for troubleshooting. Request to take up the matter on top priority.