[Resolved]  LG Electronics — Window ac

Bought ac last year 8/26/20used it for a few weeks and removed it and stored it in my basement for the winter when it got hot here we reinstalled it and it don’t work
Called and set up service on 8/17/21 was told on several occasions that they had someone coming to service it just to find out they don’t service ac units after several attempts by them I was told they would refund me the cost sent them a copy of receipt no response from them I have the phone messages from them stated that they are giving refund yesterday was told they don’t give refunds but they also didn’t get the ac unit repaired
Yesterday I received a email regarding scheduling appointment for service and it was cancelled for what ever reason not by me
A supervisor was supposed to be calling me several times and never heard from them
Yesterday I was waiting for a callback from the supervisor never contacted me she did send a text telling me she was going to call today and she didn’t again