LG Electronics — Wrong information from the repair agent

Ranisharma12

from Faridabad, Haryana

May 28, 2023

Address:

A 11 Dayal bagh colony

I call to the customer care for AC repair and then agent will came at my home for solving the problem of AC but he said that there is a issue related to muthor board and it will fix with 8000 amount and then he said I will repair directly with 3500 amount but I am not agree with them. Now I am here for complaining the agent because I have checked my AC with other AC repair person he said that there is no problem in AC everything is ok and he only wash the AC after that AC is working fine. Why your agent said there is a big issue and it will be fix with 8000 rupees. I want my visiting money(472) back from company

Agent name - Vikram
My contact no - [protected]

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LG Electronics Customer Care

from Delhi, Delhi

Aug 8, 2023

Verified Support

Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team