[Resolved]  LG Electronics — wrong marketing/sales practices

Address:

Jaipur, Rajasthan, 302018

Hello

Please see the below mail which we have sent to the company for which i haven't receive any response. Kindly guide me on the below or can call me on the number provided in last of my query.

Through this mail i like to request you to repair my smart tv without any charges.

Please note that i have purchased the smart tv from the agent at 14, jayanti market, jaipur

Because of the bad sales market practice i have to bear the charges for the repair of the tv, as per the talks done with the agent at the time of purchase is that i do not have to bear the charges till 2 years, and they will pay all the charges till 2 years, but now just after completion of 1 year my tv wifi is not getting connected to the tv (Sometimes it does and some times doesn't).

Just because of this false information provided to us i have to bear the charges around 4500 as per the conversation from your side.

Please note that i like to ask you whether you or your agent whatever, is ready to resolve my problem or i have to go legal against you an your agent.

Please give your full consent and answer on the mail itself, if you do not respond me within 3 working days i will assume that you disagrees on the below and i can go for legal action.

Please find the attached invoice for more details

Regards
Sumit jain
[protected]/[protected]