LG India Ltd — LG FINO phone screen replacement

Address:

Bangalore, Karnataka

I have LG Fino - D295 and unfortunately the screen cracked 6 weeks ago. I took it to LG service Kamanahalli and every time they tell there is no stock for screen. I am not able to understand how come screen is not available for mobile phone which was launched last year and even after ordering twice there is no screen available. The service engineer informed there is no stock in India??? this the sixth week more than a month and I am really upset over the service of LG . Even the call center guys keep telling to me to contact the same service center and the service center guys tell there is no stock. I am not able to understand what to..If LG cant repair phones then why are they selling phones in the first place..I have called customer care so many times that I have lost count...The service center guys do not even respond and keep telling stock is not there, , , I have sent a mail to LG on 4th October and I have not a got reply till now..I now regret buying LG product...this phone was a gift to my wife and I am really upset how LG have turned a deaf ear towards my issue...Please mail me [protected]@ymail.com