[Resolved] LG India — selling of discontinued products

AUSTIN JOS

from Belgaum, Karnataka

Address:

Bangalore, Karnataka, 560030

RNP[protected].I had purchased a tv 43uh650t in Jan 2017 and the display screen was broken by mistake. I called up customer care on 30th Jan 2019 for replacement and after several follow ups, got a final message as the display screen has been discontinued and cant be repaired.
Note- its hardly 2 years of my purchase, this is been told.
How can you sell products which will be discontinued in 2 ysrs time? How can someone trust LG brand? Do you think Indians are rich enough to buy TV every 2 yrs??
I need a compensation on this, else will go legal and political on this issue

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Mar 30, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2019

LG Electronics Customer Care's response Dear Customer (AUSTIN JOS),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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Comments

Shoeb Ghori

from Hyderabad, Telangana

White spots over the TV.. Complain given b4 warranty but the service people are least bothered and they are waiting for warranty to got over to make money.
Warranty over... No body turn over.