| Address: | Hyderabad, Andhra Pradesh |
Our dish washer was purchased in March 2012 and it is continuously getting repaired every 2 months due to various errors like IE, OE etc. The LG service team is the most horrible you can ever imagine, their response time is more than a month every time, they need a thousand reminder phone calls, emails to action.
They are a bunch of liars, incompetent fellows who have no idea and inclination to satisfy a customer. NOBODY SHOULD BUY A LG PRODUCT, EVERYONE SHOULD BOYCOTT LG TILL THEY LEARN A LESSON.
Right now, I am running pillar to post as these guys are not able to service my Dishwasher for over 20 days. The Manager Vijay Soni ([protected]), Y Chandrashekhar ([protected]), are all not fit to be in service. I can write a ten page history on the incompetence of their services.
They refuse to give the numbers of their Heads like Vinod Kumar, Head of Customer Service etc. who I think are equally incompetent without any idea of what is going on in the company and not intervening in repeated complaints.
Is LG top management listening to these complaints, I think they are blind and very soon they will be out of business if this situation persists. I am writing hoping that there will be at least one individual in LG who is not shameless and will take immediate action to rectify my dishwasher.
What is the Korean CEO of India, Mr. Kim doing? Don't you fire the incompetent guys in LG, why is this being run like a government department?
Kannan
My latest LG Complaint Number is RNA[protected]. I can produce many more such numbers showing your dubious history of customer service. Was this information helpful? | 
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team