LG — Problem in LG Washing Machine yet to be solved after 4 complaints

Address:

Mumbai City, Maharashtra

LG SUCKS… Their Products and Services! We have a 2.5 year old LG washing machine that barely works. LG promises service within 24 hours but we have never received it. I have had to put in 4 repair complaints for the same problem but they have not yet managed to fix it. Each time, they put in a temporary fix to close the complaint but the problem recurs in a day or so. Our washing machine has been down almost the whole month of Jan-2014. The last problem occurred 6 days ago. The machine has not yet been fixed in spite of several calls and escalations… Lesson: Never buy an LG product again! LG does not care about its customers!