Liberty Shoes — defective item

Address:

Lawrence, Amritsar, Punjab, 143001

Purchased top top ladies v shape sandal from outlet mahajan enterprises, lawrence road amritsar on 10.11.18. After using 3-4 times, the polish o[censored]pper layer started fading.
We contacted the outlet on 09.3.19 but they advised that since the warranty period is over, it can't be repaired.
I told that it doesn't mean that immediately after completion of warranty period, goods must start deteriorate especially any product of your well established brand. But they didn't pat any heed and offered 50% discount on any fresh purchase. I rejected as now i don't have faith on quality of products.

I hope my grievance will be taken in good spirit and be resolved at the earliest.

Regards,

Rakesh k niraj
Mobile no.[protected].
Mail id: [protected]@gmail.com.