Liberty Shoes — Shoe sole broken on first time wear

Address:Liberty House, Liberty Road, P.O. Box No. 103, Karnal-132001, Haryana India
Website:www.libertyshoes.com

This is regarding the complaint about one of your i purchased for the first time and had a very bad experience altogether.

I bought coolers from Liberty, Bata Hardware Road, NIT, near Central Bank Of India, Faridabad, Haryana 121001 few months ago. I weared the desired product first time day before yesterday and it is torn apart. I returned the product to the said showroom but now the vendor is asking me to pay the money for soul replacement.

I am not sure what kind of quality you guys offer that a shoe kept for 2-3 months and thereafter it is useless for the end consumer if not weared. I am experiencing this first time with any brand while i do have shoes kept for years unused and they are still the same but not sure about the quality Liberty is offering.

Kindly resolve my issue asap.
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    +91 18 4329 6555 [Customer Service]
    +91 18 4225 2533 [Head Office]
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    2nd Floor, Building No. 8 Tower-B, DLF Cyber City, Phase-II, Gurgaon, Haryana, India - 122002
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