Liberty Shoes — slipper/sandal damaged within 5 month

[email protected]

from Gorakhpur, Uttar Pradesh

Address:

827013

I purchased sHandel/ shleper from Rama shoes Store jhansi on 04 March 2018. After use for 5 months, noticed left side shoe cutside shoe sole supporting part has torned and completely cut. Then i complained at ur dealer abt this. Store manager saying that sole warranty of only 2 months so it cannot be exchanged but it can be get it done with repair. Am regular user of liberty shoes since 10 years but only this time it has happened i lost faith in quality o[censored]r company shos because sole damaged with in couple of months. I[censored] exchange with new shoes it is highly appreaciable otherwise i do not want
I had given compliant at jhansi Rama shoes Show room on 17 july 18, but they say only 50% is refundable.
This is not acceptable as the shoe is only a moth old and has become useless as lace does not hold on.
My compliant was referred [protected]@gmail.com by...

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Liberty Shoes customer support has been notified about the posted complaint.

Jul 21, 2018

Updated by [email protected] I purchased sHandel/ shleper from Rama shoes Store jhansi on 04 March 2018. After use for 5 months, noticed left side shoe cutside shoe sole supporting part has torned and completely cut. Then i complained at ur dealer abt this. Store manager saying that sole warranty of only 2 months so it cannot be exchanged but it can be get it done with repair. Am regular user of liberty shoes since 10 years but only this time it has happened i lost faith in quality o[censored]r company shos because sole damaged with in couple of months. I[censored] exchange with new shoes it is highly appreaciable otherwise i do not want
I had given compliant at jhansi Rama shoes Show room on 17 july 18, but they say only 50% is refundable.
This is not acceptable as the shoe is only a moth old and has become useless as lace does not hold on.
My compliant was referred [protected]@gmail.com by...my mob no [protected]