Liberty Shoes — unethical behaviour

Address:

Dehradun, Uttarakhand, 248001

Dear
Customer care Representative

I just visited your Liberty Outlet located at Krishna Tower Chakrata Road Dehradun Uttarakhand and was not satisfied by the services provided by your representative and when i asked about ant complain register or feed back form, both were unavailable at this outlet also no CCTV camera is installed in the showroom to give any visual evidence how the workers are behaving with the customers. There i met with Mr Sachin Shah who is working as store manager. After repeated asking he is not ready to give his i card or similar and when i asked him to give details about him he had given me a piece of paper ( not whole paper) and told me to write his name and other details and provided your toll free number to log a complain. As he is not bothered about the customer and about your prestigious company. They are really not bothered what a costumer want or what to sell to the customer. Sir this is not the way to run a outlet of a prestigious company like you.
They are jugging the customer by the look and by the foot.
Kindly go through the mail and revert back in a positive manner.
Regards
Dr Piyush Goyal
Dehardun
Uttarakhand
[protected]