Life Insurance Corporation of India [LIC] — railway ticket booking - ticket or message not received but amount debited from my credit card account

I have not received railway eticket/pnr number after payment from my credit card.

The following otp has been received in my email-id (Credit card holder is vimala l. R) for the payment transaction and also i received a message in my mobile "[protected]" after completing the payment.

Message : "dear customer, inr 1170.48 was spent on your credit card xx6924 on 10-feb-19 at yatra.com."

Otp - "one time password for transaction on your axis bank card
Secure. [protected]@axisbank.com [secure. [protected]@axisbank.com]
Sent: sunday, february 10, 2019 10:52 pm
To:
Vimala l r
Dear customer,

353648 is the otp for transaction on your card xx6924 at yatra_axis on[protected]:52:51. Otp valid for 5 mins. Please do not share it with anyone
In case you have any queries / clarifications, please call us at our customer service number :

[protected]
[protected]

Or visit us at

www.axisbank.com/support

Sincerely,
Axis bank team
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I( Dumpala kavitha ) paid lic policy no[protected] amount 2227 rupees through paytm order I'd [protected] and receipt no 06115692 on15/02/2019 but premium receipt did not get until.kindly solve my problem

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