[Resolved]  Lifecell International — my details are not updated properly, i paid all the amount, but from lifecell i got amount due email

Hi

When we are in bengalore, india. From lifecell employee came and register my wife details and we have given initial check and opted for loan from bajaj finance, he created and given crm number also, bajaj finance called me and they approved the loan and lifecell received the totoal amount from finance company. During my wife delivery when i called lifecell local person to collect, he said that the first person, who registered my application is missing some details or some thing, so he created new crm nuber and he collected the things and he informed lifecell about the issue and i also informed about this to lifecell customer care, now my son is 11 months old, but still am getting on the new crm that amount is due, i told lifecell about the issue and explained them that with old crm amount is given to lifcell fro me and from finance company, with new crm things are collected, i asked lifcell to updated the details properly, i even shared loan statement also to lifecell as proof, today also i got mail from lifecell as amount due, this is so irresponsible, why you people did not updated the details, when at the time i told lifecell, they apologized for wrong from their side and they said that they will update the details. This is very serious issue, lifecell is playing with lives of customers.
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Nov 8, 2017
Complaint marked as Resolved 
Issue not resolved, today i again got call from LIFECELL, they are taking years to solve the issue, that issues is created by them only, please change the status of the complaint as unresolved, please you also do not go for LIFECELL services
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Lifecell International Customer Care's response
Hi Mr Baby, Kindly share your CRM No to assist and resolve the issue.
Verified Support
Aug 04, 2017
Lifecell International Customer Care's response
Dear Babu,

Kindly share us your registered contact number / CRM for us to look into the issue.

Regards
Team LifeCell
Aug 04, 2017
Updated by BabuY
This is my old CRM #:[protected], on which first my wife details are intiiated and bajaj finance company also approved loan and the load amount transferred to Lifecell, and i paid all loan EMI s and this is the newCRM No.[protected] created by Cuddapah region lifecell person created and i explained all the details to him and he updated the details to LifeCell and asked them to update accordingly, i also sent mail . Below is my contact details . Is it fine to share the contact details in this website ? Please provide me the email id, i will share the contact details for you .
Aug 06, 2017
Updated by BabuY
LifeCell are you checking the and updating the details ?
Verified Support
Aug 07, 2017
Lifecell International Customer Care's response
Dear Babu,

Thanks for sharing the details, our team is working on your compliant. We will check and get back to you.

Regards,
Team LifeCell
Aug 22, 2017
Updated by BabuY
Are details updated properly ?
Nov 08, 2017
Updated by BabuY
issue not resolved yet, today i got call from LIfeCell regarding this, what type of system and people you have, you are taking years to solve small issue, that too this issue created by you people only, why you marked this issue as solved in this website, is this way to handle customer issues and i mentioned this issues are created by you only
Nov 08, 2017
Updated by BabuY
why you are robbing my money ?
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