[Resolved] Lifecell International — regarding lifetime plan

Abhishekratlam

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452010

At the time of endorsement the plan which was shared by your concern staff was the cord life cell will start since the birth o[censored]r child, i made the payment for life time, now i got the mail from the company that it will start from his 22 nd birthday, i want my money back
I am So disappointed..
And won't suggest any one for life cell. I made call on customer care they are telling you should read all terms and condition . that means we should not trust the company staff.

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Jul 16, 2018

Complaint marked as Resolved

Lifecell International customer support has been notified about the posted complaint.

May 24, 2018

Updated by Abhishekratlam At the time of endorsement the plan which was shared by your concern staff was the cord life cell will start since the birth o[censored]r child, i made the payment for life time, now i got the mail from the company that it will start from his 22 nd birthday, i want my money back
I am So disappointed..
And won't suggest any one for life cell. I made call on customer care they are telling you should read all terms and condition . that means we should not trust the company staff

Verified Support

Jun 12, 2018

Lifecell International Customer Care's response Hi Mr Abhishek,

Kindly share us your CRM No or contact details to assist you.

Regards,
Team LifeCell

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Comments

Mansi Kapoor

from Gurgaon, Haryana

Even we have been told that it starts from the time of birth of the child. How is that possible? What is mentioned in the terms and conditions? Please let me know, I will check that too.