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Lifecell International Complaints & Reviews

3.3
Last updated Apr 5, 2024
Complaints 221
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128
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Lifecell International reviews & complaints page 4

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M
Madhuresh Jindal
Apr 2, 2021
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Offer commitment not fulfilled

We had taken lifecell service for our new born. We were told that a stroller will be given to us and it has been over 5 months now but no update. Recently got a call from them for the balance payment which was due 6 months after the birth of the child which is on 29th April. The executives are non responsive and I am told if the money was not paid then they will downgrade our plan etc etc.. No way to get a reply on it seems available.br...
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lalit kaushik83
Feb 19, 2021
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Fake commitment

Address: House no 3 Shiv Mandir Wali Bhorgarh Narela Delhi
Website: lifecell internation

My name is Lalit Kaushik, and I purchased the policy last year in Feb 2020. their sales representative committed to the fitness band. I am following up from the last year over the call and the Email nut no response from them. this is ticket no EM[protected].

Now my question when Lifecell does not give 800 rs gift as they committed to me, how they can provide the service in the future.

I am requesting please don't...
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Ramyani Ramnani
Feb 14, 2021
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Subscription issue

I have been conversing with Mr Raman since 15 days, I have been explaining him that my baby's blood tissue was discarded due to no growth which was informed to me by an email in the year 2017.I have been getting calls from different executives who were totally unaware of this fact! Surprisingly though, as only based on a trust factor the process is been done as we can't see the exact reason for which we are paying the money for.Further Mr...
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Amitkol
from Mumbai, Maharashtra
Feb 7, 2021
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Report for Clinical Become Sequencing-reg.

Dear Sir!
Our blood sample were collected on 4.12.2020 for clinical exome sequencing test and I was told it will take around 21 days to generate report.
Few days after completion of 21 days when I called for report, I was asked to share a different report which I denied.
Again when I called customer care and subsequently with local executive in Kolkata on 19.01.2021, I was informed that the blood sample was sent for reprocess.br...
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saloni kundra
Feb 3, 2021
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Company ethics

Address: 109,rani ka bagh,amritsar

The customer care executives lack company ethics.they are cold hearted and never understand that someone is facing an emotional issue. My payment was due but i had a mishappening in my family. I told the customer care when i recieved the call and asked them to call in a week's time but they kept calling and harrassing me for d payment... That was an emotional trauma for me...i request u to please look into the matter or i will be forced to...
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Website: www.lifecell.in

We were contacted by one of Lifecell's sales reps to convert to the Lifetime Storage Plan for CRM Number is 50200159 and were offered a discounted price of Rs. 40000/- on 15th December 2020.
We made the payment immediately via online banking and the demand note and payment confirmation from CC Avenue (payment gateway provider) is attached.
On contacting customer support we were assured that we would receive a formal receipt...
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Murli Mur
Jan 8, 2021
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Not able to receive my Indian Bank messages

A confidential information send by the Indian Bank but on my number there is no messages so I want to now, why I am not able to receive this messages because due to this my payment transaction is being pending. So I request you please solve my issue....
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Ajee1984
from Powai, Maharashtra
Dec 29, 2020
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9899709795 (Atharv Choudhary)

This is my 2nd child named Atharv Choudhary born on 24th Dec 2019...cust service rep cracked a deal in 50K with 20K as on the spot payment and remaining 30K next year same date which I agreed to blindfolded as this was my 2nd time with lifecell

I have spoken to numerous reps in last 1 month or more but received no response so far on the confirmation of it. Rep Prabhakar who worked out the deal has left lifecell with no record...
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Vbvbhatnagar
Nov 25, 2020
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Dispute in plan for payment

Last year, We were informed by one of your executive Mr Rahul Nayak, that we need to pay Rs. 50000 all inclusive for stem cell banking plan of 75 years preservation.
We made a payment of Rs. 19990 last year on 4-sept-2019. We were verbally informed that we need to pay remaining amount (Rs 30010) after 1 year.
Now on lifecell site, it is asking Rs 45000 for 75 years AND currently we don't have any written or mail information...
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Arun_shanmugam
from Bangalore, Karnataka
Nov 21, 2020
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Not providing invoice for cheque - Fake

Hi Team,

Any Company will issue the receipt once the payment is realized in their accounts. Life cell is not issuing the receipt even after my post dated cheque for 35, 000 rs is cleared for life time storage and money is credited in to their account. As per customer support team, not providing the receipt is their policy. i don't know where it is written in their policy. They are providing only the statement of account and...
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My Baby was born on 13 March 2020. Before taking the policy salesmen were roaming around me but once i booked and paid amount. Nobody is ready to listen me for anything.
Actually they commited for some utirine tests
As complemantry and commited for some gifts after taking policy.
Now, point is not all about gifts, i am worry that weather they preserved my baby' stem cells or not.
The contact person who sailed...
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Ronicka Kandhari
from Noida, Uttar Pradesh
Nov 2, 2020
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Lifecell 75 years plan

Address: Lajpat nagar New Delhi

Hi,

I have not received any collection kit. Infact I had told Aman, your representative 4 days back also that what if I am already in labour or I have delivered already???? . No one from life cell even bothered to check.
As a woman in labour do you really excpect me to call When I am in labour myself ????
My husbands number was not taken and I provided the same to Aman myself 4 days back, it’s so strange...
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Shubham Rakesh
Sep 27, 2020
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Worst service after payment

I had registered for lifecell uc preservation was promised that, we will get baby stroller. I did register and was expecting to receive it. It has been 3 months now and all my repeated follow ups went in vain as stroller never got delivered. Sales person, vijya and her senior aare not reply my mail. Not trustworthy people. I feel cheated and worried more as i committed myself for their preservation service of these unprofessional people....
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mehrakaran0112
Sep 22, 2020
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fraud/false commitment

Address: Chennai and Gurugram

I have recently enrolled with lifecell on 26th august 2020 under the lifetime plan having crm #[protected] and enrollment id: 322707.

I was promised that upon enrollment i will be getting the following:

1. Complimentary gift coupons - worth rs.21000 (Proof snapshot attached with mail) - delivery: within 30 days after delivery of baby
2. Baby stroller - brand/model: chicco cortina cx lava (Proof snapshot...
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V
vpandey
from Noida, Uttar Pradesh
Sep 21, 2020
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Baby stroller promised but not delivered

I purchased lifetime storage for my baby girl born on 3rd june and part of the offer price, i was informed thrice that i will be getting a baby stroller after 2 months. I am following with sales person charu for last 1 month but in return i am being asked to wait for one week everytime. If you people can not honor your commitment and contract, then don't promise something. Highly disappointed.

I created a seperate ticket on...
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nilesh galipelli
Sep 16, 2020
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Cancellation and refund against crm[protected]

Address: vile parle

My self Tejshree Jadkar purchased your membership in July and as per my conversation with Kirti your life cell employee she said that my hospital (Vaishnavi ) is registered with life cell but after purchasing your membership My hospital declined any registration with life cell as they dont entertain any of this, And due unfortunate circumstances i am no more interested in continuing the same. Firstly i requested for a cancellation on the...
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vpandey
from Noida, Uttar Pradesh
Sep 9, 2020
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Baby stroller is not being delivered

Address: Noida

I purchased lifetime storage for my baby girl born on 3rd June and part of the offer price, I was informed thrice that I will be getting a baby stroller after 2 months. I am following with sales person Charu for last 1 month but in return I am being asked to wait for one week everytime. If you people can not honor your commitment and contract, then don't promise something. Highly disappointed...
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Sandeep Kumar Basa
Aug 2, 2020
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Unable to login to my account with my registered Mobile

Address: Lifecell international Pvt Ltd:#26,vandalur kelambakkam main road,keelakottaiyur,chennai-600127

Sir, I'm a customer of Lifecell international and my CRM number is[protected]. I have opted for plan of convertible ASF to LTP Dual storage.On 05.01.2020 my cheque was cleared of Rs 33, 000/- vide cheque no:417261. I haven't received any recipient regarding the above cheque clearance till now and I'm unable to login with my registered mobile number too..I have totally paid an amount of Rs 54, 990/- till now and the response from the Lifecell...
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Aswin231
Jul 3, 2020
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regarding due amount clarification - crm no - 190000100640

We have been informed that there is a due amount of rs. 30000 (21 years plan) or rs. 45000 (Life time storage) needs to be paid before 6th of july 2020. We have been informed by one of your executive mr. Tahir who is not a part of your organisation now, that we need to pay rs. 51000 for a plan of 21 years for which we made a payment of rs. 25990 last year and we hope the information provided by him is true & there is a due of 25000 to be...
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I have been paying all my fee in time every year but every year someone from the company first sends a suspension notice and then has to follow it with a apology letter.
They claim of a cheque bounce but are unable to produce a cheque bounce memo from the bank without which my bank in writing has refused to accept.
Request the details of the grievance cell of lifecell so the this matter can be solved once and for all.
br...
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