Lifecell International Complaints & Reviews

Hi,

I have paid lifetime fee of 40, 000/- on 19th march’20. And contacted them through mail and phone for the receipt of the amount. But no response. I understood the current situation as due to covid, they are unable to do the job so. But it’s almost been 3 months, i am still in waiting for their response.
All i want is a receipt of the paid amount and a confirmation letter saying that i have paid for lifetime...

I had a planned delivery scheduled on 17th of may 2020 and it was well before communicated to the concerned company and the paramedical guy. After the delivery time still the paramedical person didn't reach and collect and when i queried of his absence, he mentioned that he doesn't have sufficient money to come over and requested me a favor of money. Since it was very awkward for me to digest the favor and he was sticking to the point of...

I had registered for lifecell for lifetime membership uc preservation in march 2020. Was promised that, we will get baby stroller of h & h brand and baby 13 piece gift. I did register and was expecting to receive it. It has been @2 months now and all my repeated follow ups went in vain as stroller and baby 13 piece never got delivered. Sales person, aman from lajpat nagar-2 branch and their customer care executive are making false commitment...

Life-cell policy number [protected] Extra amount 5000 each month has been deducted from my account. Till now 15000 deducted.
If i ask them, they say, i have to speak to Bajaj finserv. And Bajaj does not respond.
Initially executives will be back o[censored]s for policy initiation.
I had an bad response....

Hi all,

Lifecell is not at all worthy and trusty for customer value. Please do not go for it as my crm no[protected] was terminated in previous year, still i am getting the mail as well as the letter of due payment.

Hi lifecell,

Please check your database and stop this nonsense work.

Regards,

Arnab hajra...

Dear Team

We are really not happy with Lifecell.
I don’t want to continue with you please cancel my enrollment through crm#[protected]. I am not statified with your services. The team has misguided us I had been calling the customer care and they are not helping me to cancel this, and now they are coming up with some excuses on it.
I had not even confirmed the this on the mail and everything was processed....

From last two month lifecell have not passed my claim. My daughter had undergone bmt transplant. There are least concern. But they said they will give the amount. Then they said they be working on reimbursement way. Now it's two month they are least bothered about the refund. Now they say our insurer will see the matter. We have nothing to do. When our insurer icici will pass the matter then we can assure you. Every week i get a mail it will...

Hello team,
This is 2nd complaint of mr tushar dutta i am writing to you.

I bought the lifecell policy last year when my child was born. Please see crm no mentioned above. At the time of payment after some negotiations it was agreed that i had to pay 23000 in first year as collection fee and then 25000 after a year based on my plan - 21 years storage. Okay. I paid 23000 and all went well.
Now when policy came...

Hi i have made the payment, but they are calling continuously and saying the amount has not been paid and i have the invoice payment proofs, the call proofs made and also the confirmation from the lifecell finance team that the amount has been payed. They are harassing me with call without validating the data base. Please let me know if i need to share the screenhots of calls and smss which i am getting. I informed them multiple times but...

I had taken policy of stem cell for my baby from lifecell executive abhishek nepali, gurgaon. My wife also taken same policy from lifecell unknowingly from agra-lifecell iteself. When i came to know about this, i asked lifecell to terminate my policy enrollment number : 274156 & my wife confirm from lifecell executive mr. Prashant that my whole money will be refunded, i had been asked to pay 7500/- to proceed for termination of policy. I...

I had registered for lifecell uc preservation in june 2019. Was promised that, we will get baby stroller if registered by 2nd june. I did register and was expecting to receive it. It has been @5 months now and all my repeated follow ups went in vain as stroller never got delivered. Sales person, joshi and his ' boss' abhijit chaudhari - all are making false commitment one after another to deliver it. Not trustworthy people. I feel cheated...

I purchased your membership in september and due unfortunate circumstances i am no more interested in continuing the same. Firstly i requested for a cancellation on the call. I was told to send an email

Later i was informed that i will be charged inr 7500 for cancellation. Really!!! How can you ask for something i have not used. You have not provided me any service yet then why would i pay you this amt. After several reminders...

I took out there service from lifecell in the month of june and been paying installments very month for a service of 20 year. But due to any emergency at the time of delivery we were not able to call them as the delivery date was the end of october but as it was a emergency the delivery happened in the mid of sep.. Now when we call them to cancel the service they want us to pay rs7500 for it... I ask for what i have not taken the service...

Hi Sir/Madam,
We Rama Siddeswara Rao J, Geetha Rani, , CRM: 180000XXXX,
We were advised to by lifecell marketing person Mr. Sharath (mobile: 96772XXXX) to store our baby stem cells in the month of May-2018. We were informed that there was an offer of lifetime storage plan 54000 (including all, kit, collection etc)
20000 + 4000 + 30000 installment basis. We paid 24000 at first at then asked to pay remaining 30000 on...

I have purchased stemcell storage service from life cell in april, 2019. During the pre-session, i was told that life cell will collect multiple samples related to blood cells and store the cord blood cells. I was also promised to receive welcome gifts like baby stroller and other gifts of worth 6000 inr. This pre session was done by mr. Varun and his teammate. After making the payment of inr 20, 990 by cheque, i received online coupons of...

Crm no.[protected].
On my son's first birthday i upgrade the plan to lifetime storage plan, ur telecaller executive committed the plan at rs30000. And sent me a link that showed invoice for lifetime storage plan at all inclusive in rs 30000. I paid through that link and now u gave receipt of 21 yrs storage plan. I call so many times and mail so many times but there is no respond from ur side. This is wrong, lifecell is reputed...

I do not know what will happen after few decades. Will this company remain or go bankrupt, will this company keep my babies cells preserved as their sales team claims. No one can see future. But we can certainly evaluate an organizations possible future depending on their present business practices and promises they make and deliver. Below is a screenshot of communication with a lifecell representative. They used to flood my inbox with promotional...

The manager,
My first baby crm is[protected] anaisha narang which is for 21 years.

A year ago i again chose lifecell, i was told that i just have to pay 18990/- only for the second child as i already paid my first child storage. Crm[protected]
I am attaching the screen shot of mail. I asked her several times about full and final payment, she said that full and final payment for 21 years is 18990/- as i have...

Refer to multiple reminders and conversations i had with your useless support staff as none of senior staff from lifecell is interested to speak to an unsatisfied customer, i demand a full refund of money paid for lifetime policy renewal after one year completion as i have no trust in your company, staff and its services to provide any assistance in case of any medical emergency for which the policy was taken at first place. One of your support...

Weekly reminders were received to ensure enough funds are available in the Bank to clear a post dated cheque issued to Lifecell for a lifetime policy after completion of first year however soon after the payment was cleared, no acknowledgement was sent nor any policy document confirming the benefits promised at the time of selling the product even after multiple Emails and reminders sent. Useless calls from customer executives were received...