Link Intime — non receipt of interest amount cheque

I had jaypee infratech fd no 78824 for which i received the principal, as i was out of station, the interest amount of rs 12924/-cheque was delivered to my society post box and date was expired on receipt. I sent back the cheque to mumbai office along with request for reissuing a new cheque to my new address (Address proof attached) but again a cheque was sent to the old address which i never received. I contacted several times to mumbai office to stop cheque and send new cheque to given address but last 20 days prolong assurance was given with no result. I expect a proper action at the earliest.