[Resolved] Livpure — 14 days of complaint still no response

Ashwin8777

from Gurgaon, Haryana

May 14, 2019

Address: First stone appartment site no. 51 & 52, 201,Prakhruthi urban ville,Panathur, 560103

Hi

My ro suddenly stopped working and is urder warranty. I have raised complaint 5 times in this 11 days but still no response from livpure team. Every time they drop a mail that we will get in touch shortly.
Complaints date-3/05/2019

I also got a call from one agency but they didn't came for visit and also they are not picking the call.
Why you are cheating the consumer if you are able to provide services.
From the last 11 days i am buying water from outside and which is hitting my monthly budget.

Complaint nu-js[protected]

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Jun 22, 2019

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

LivPure Customer Care's response Dear Ashwin, we're really sorry about the experience you had. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,
Team Livpure

Verified Support

May 22, 2019

LivPure Customer Care's response Dear Ashwin, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure

Apr 17, 2020

Updated by Ashwin8777 Yes thanks team.