Livpure — 14 days of complaint still no response

 
2 Reviews
First stone appartment site no. 51 & 52, 201,Prakhruthi urban ville,Panathur, Bangalore, India
 Ashwin8777 on May 14, 2019
Hi

My ro suddenly stopped working and is urder warranty. I have raised complaint 5 times in this 11 days but still no response from livpure team. Every time they drop a mail that we will get in touch shortly.
Complaints date-3/05/2019

I also got a call from one agency but they didn't came for visit and also they are not picking the call.
Why you are cheating the consumer if you are able to provide services.
From the last 11 days i am buying water from outside and which is hitting my monthly budget.

Complaint nu-js[protected]

Complaint Status


[May 14, 2019] LivPure customer support has been notified about the posted complaint.
Verified Support
LivPure Customer Care's response, May 15, 2019
Dear Ashwin, we're really sorry about the experience you had. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,
Team Livpure
Verified Support
LivPure Customer Care's response, May 22, 2019
Dear Ashwin, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

We are facing problems regarding this product from past few days, so please send your service boy to check the condition

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    Livpure - 14 days of complaint still no response