[Resolved]  Livpure — bcgw24d1033426 - livpure water purifier touch 2000+

Address:Pune, Maharashtra, 411057

Livpure water purifier touch 2000+ design is faulty. You cannot empty all the water from purifier. Even their technician visited us and tries to empty whole tank but they couldn't. And agreed that this is design fault. I contacted livpure customer care multiple times, also send them emails. But there's no action from their side. I would like to give my scenario here - if i go on vacation for 15 days then i should empty the tank else when i come back it will have bacteria. The same thing happened to me. And my daughter fall sick after drinking the water from livpure purifier. They should change the design of water purifier for people's health else stop the product. I need my money back or new properly designed machine. They only use batting legend mr. Sachin tendulkar as brand to sell their product but do not give product and service matching to stature of mr. Sachin tendulkar. Livpure management, please do not play with health of people. Request quick action in this regard.
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Sep 8, 2017
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
LivPure Customer Care's response
Dear Sachin, we apologise for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on [protected]@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure
Aug 08, 2017
Updated by Sachin_J
No Use of emailing to [protected]@livpure.in. I have done this so many times. Fact is Livpure does not care about customers.
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